Responsible Gaming

At EliteMelds, we are committed to providing a safe, secure, and enjoyable gaming environment. While online rummy is a skill-based game, we recognize the importance of promoting responsible gaming practices among our players.

Our Commitment

We believe gaming should be a fun and rewarding activity. As a responsible operator, we take necessary steps to protect our users from the negative effects of excessive play and to ensure fair access for all.

1. Play Responsibly

EliteMelds encourages users to:

  • Set personal limits on time and money spent
  • Play for entertainment, not as a source of income
  • Never chase losses or try to recover funds through continuous gameplay
  • Avoid playing under stress, fatigue, or the influence of alcohol

2. Self-Exclusion & Account Limits

We offer the following tools to help players manage their activity:

  • Self-Exclusion: Temporarily or permanently block access to your account if you feel your gaming is getting out of control.
  • Deposit Limits: Set a daily, weekly, or monthly cap on the amount you can deposit to your wallet.
  • Session Reminders: Enable in-app alerts that notify you after a specific duration of play.

To request any of the above, please contact our support team or access the responsible gaming section in your account settings.

3. Know the Legal Age

Only individuals aged 18 or older are allowed to register and play on EliteMelds. We carry out KYC (Know Your Customer) verification to ensure compliance. Any user found to be underage will be permanently banned and reported as per our legal obligations.

4. Recognize the Signs

Ask yourself the following questions to check for problematic gaming habits:

  • Do you often spend more time playing than intended?
  • Have you tried to cut back on gaming but couldn’t?
  • Do you play to escape problems or relieve stress?
  • Do you neglect work, studies, or family to play more?
  • Do you borrow or use savings to fund gameplay?

If you answered "yes" to any of these, consider taking a break or reaching out for support.

5. Support & Assistance

If you or someone you know is experiencing gaming-related distress, we recommend reaching out to professional resources or helplines. You may also contact our support team, and we will assist you in finding the right help.

6. EliteMelds Fair Play Policy

We actively monitor player behavior to detect irregular activity, excessive spending patterns, or signs of compulsive gaming. Our Fair Play Team may intervene, pause, or restrict accounts if necessary to ensure the well-being of our users.